Who we are
Our website address is: https://vabylaylah.co.za.
Introduction
Welcome to VA by Laylah (the “Website”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.
What Information We Collect
Technical Data: IP address, browser type, device information, etc.
Personal Identifiable Information: Name, email address, phone number, etc.
Usage Data: Information about how you use our Website, such as browsing actions and patterns.
How We Use Your Information
We use your personal information for the following purposes:
To ensure compliance with legal obligations and enforce our policies.
To provide and maintain our Website.
To respond to your inquiries and requests.
To personalize your experience and improve our services.
To send you updates, newsletters, or other information with your consent.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
Legal Requirements: We may disclose your information where required to comply with applicable law, regulation, or governmental request.
Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or serving our users.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed as 100% secure.
Your Rights Under POPIA
In accordance with POPIA, you have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction or updating of inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal information, subject to legal or contractual retention requirements.
- Objection: You may object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us at support@vabylaylah.co.za.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Cookies
Our Website uses cookies to enhance your experience. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can manage your cookie preferences in your browser settings.
Change To Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last updated” date will be revised accordingly.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
- Email: support@vabylaylah.co.za
- Address: 82 Rosmead Avenue, Kenilworth, Cape Town, Western Cape.